Try using Credential Manager to set up the connection to your Synology NAS.Make sure the Client for Microsoft Networks checkbox is ticked.Select a network and click Organize > Properties.Go to Start > Settings > Network & Internet > Change adapter options.The network path was not found” error message, make sure Client for Microsoft Networks is enabled on your Windows client’s Ethernet adapter: If you encounter a “System error 53 has occurred. Try mapping with Synology Assistant ( Tutorial).Do not sign in to Windows with Windows Hello if you plan on using the SMB file service.Please first make sure the shared folder has been mapped correctly as a network drive on your client computer ( Windows or Mac). Make sure the Maximum SMB protocol is set as SMB3, which is backward compatible with SMB2 and more secure than SMB1. If you are using the SMB service, please go to DSM Control Panel > File Services > SMB/AFP/NFS, and click Advanced Settings under the SMB section.SMB, AFP, NFS, FTP, etc) are enabled at DSM Control Panel > File Services. Make sure the file services you need (e.g.Make sure the firewall settings on your Synology NAS do not block the network ports associated with the SMB file services (ports 137~139 and 445) at DSM Control Panel > Security > Firewall > Edit rules.If you have enabled Advanced Share Permissions for the shared folder (an option that is disabled by default), please check and adjust the Permission settings to make sure they are not in conflict with the settings at Advanced Share Permissions.Set Read or Write permissions for the user account.Select the user account from the User or group drop-down menu.Go to Properties > Permission > Advanced options > Permission Inspector.You can sign in with an admin account (or request for an administrator to do so) to check and adjust the shared folder’s permission at DSM > File Station: Check if your user account has the permission to access the shared folder.If the shared folder you want to access is encrypted, please mount it at DSM Control Panel > Shared Folder:.Check if the shared folder you wish to access is listed at DSM Control Panel > Shared Folder.Make sure the shared folder has been configured properly on your Synology NAS.Make sure the volumes are in Normal status at DSM > Storage Manager > Volume.If you must set up port forwarding rules to access your Synology NAS over the Internet, please make sure to use SMB3. We recommend using VPN as an alternative to connect to your Synology NAS ( Tutorial). Note: Exposing SMB ports to the Internet can be a security risk. SMB file service uses network ports 137-139 and 445. If you wish to access your Synology NAS over the Internet, make sure port forwarding rules are set up properly on the router ( Tutorial).Check if your Synology NAS and client computer are in the same local network.You can refer to this article if you need to resolve any hardware malfunctions or network connection problems. Check the hardware and connection status of your Synology NAS.Make sure Synology NAS is working properly.If you have trouble accessing a Synology NAS shared folder mapped as a network drive on your client computer, please try the following steps on your Synology NAS and client computer to identify and resolve the problems.
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